Schwab Corporate Real Estate (CRE) provides safe, reliable and effective facilities that support the Company’s business needs. We lead all aspects of a portfolio of over 5 million square feet consisting of over 330 offices. Our services include facility management, property management, project management, design, construction, transaction management and lease administration.
CRE is looking for a Regional Property Manager to join the team. This full-time position will be based in Chicago, IL.
- The position will face challenging work, overseeing a Retail and Remote Corporate Portfolio of approximately 40 sites in the Great Lakes Region.
- The use of technology and computer platforms is critical to the success of the candidate.
What you’re good at
- Lead the Relationship(s) with assigned locations / Preventative & Corrective Maintenance / On-site inspections / Project Coordination ensuring a total ownership of the assigned locations. On site visit to each location is required at a minimum of once a year.
- Demonstrate financial ability to develop and lead operational and capital budgets; create and implement savings initiatives across the portfolio and have financial responsibility for annual operating / maintenance budgets
- Build & maintain relationships with the client groups, specifically Retail Branch Managers, Branch staff, Corporate Management & internal staff
- Own & Manage Landlord / Property Management relationships ensuring & carrying out compliance with the lease agreements for Retail Branch locations within the assigned portfolio
- Actively monitor & ensure cost effective, timely response to emergency & urgent requests within approved Service Level Agreements (SLA's)
- Actively monitor & ensure cost effective timely completion of routine preventative & corrective maintenance within approval SLA's
- Ensure adherence to all national & regional contracts supporting the Retail Branch including contracts SLA's, warranty & expense
- Conduct routine on-site inspections to ensure clean, professional, well maintained facilities that effectively represent the Schwab Company brand (moderate travel required)
- Effectively utilize the on-site visit to enhance & maintain relationships with Branch Managers, Office Managers, Office Managers, Landlords, Property Management Companies & supporting vendors
- Oversee all major R&M projects, Capital Projects and Space build outs within the assigned portfolio
- Provide comprehensive Project Coordination services within the assigned portfolio
- Ensure all critical aspects of the project related construction, project coordination and completion are addressed promptly and in a professional, cost effective manner with all of the project scope, budget and schedule objectives satisfied
- Participate with Schwab CRE and its design resources regarding branch space planning needs, project scope definition, overall design and project planning
- Ensure superior Client service to Branch Managers / Office Managers and their teams
- Demonstrate subject matter expertise in facility management, project management, client relations, and budget development and management
- Assume full responsibility for the operations, financial management, and client relations at assigned locations
- Work and maintain relationships with other commercial real estate property management companies at leased sites
- Ensure adherence and make sure the terms ensure compliance with all lease agreements
- Actively assess, report, process, & track potential risk management issues
- Work with Portfolio Directors, Design & Construction, building owners and brokers on potential lease tours, associated fit-out costs and moving logistics
- Analyze site capabilities and limitations; evaluate facility alternatives proposed in order to recommend the most effective long-range plan solution with integrating client needs
What you have
- Four year college/university degree required; or at least 10 years+ of facility management experience including at least 2 years at the level of Facility Manager
- CFM, FMA, RPA industry certifications highly recommended;
- Must have both breadth and depth of experience in all facets of property operation and building management.
- Excellent technical, interpersonal, and analytical skills required.
- Excellent written and oral communications skills required.
- Must be familiar and proficient with personal computers and PC based software such as Microsoft Excel, PowerPoint and Word.
You demonstrate these behaviors:
- Personal Integrity
- Problem solving and decision making
- Technical competency
- Team work
- Taking prompt action
- High energy
- Promoting new ideas
- Focus on tasks
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- Facilities Management
- Portfolio Management
- Property Management
10+ to 15 years